FTC Sends $5.6M in Refunds to Ring Customers: The Federal Trade Commission has announced that more than 115,000 people are entitled to a refund from a popular home security camera company.
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The refunds, totaling $5.6 million, are the result of a settlement with Ring over charges the company let employees and contractors have access to consumer’s private videos and failed to implement security measures, making it easier for hackers to take control of users’ accounts, cameras and videos.
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FTC Sends $5.6M in Refunds to Ring Customers in Video Privacy Settlement
1,169 Alabamans will receive $56,273, or about $48 each, out of 117,044 users who will receive payments.
A complaint filed in May 2023 alleged that Ring employees and contractors had access to customer videos, including those filmed indoors.
Additionally, Ring used the videos for algorithm training without consent and failed to implement security safeguards.
According to the FTC, these practices violated users’ privacy egregiously.
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A refund will be sent via PayPal and must be redeemed within 30 days. For more information about the refund process visit the FTC’s website or call Rust Consulting, Inc. at 1-833-637-4884.
In addition to the company issuing the payment and a phone number for those with questions, the FTC said customers will know the payment is legitimate since it is listed on ftc.gov/refunds. No upfront fees or sensitive information like Social Security numbers will be requested by the FTC.
A privacy advocate had criticized the company earlier this year for allowing police departments to request doorbell camera footage from users.
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