What is door to door step delivery scheme?
Have you ever think that what if you get the service and facilities at your home? You want to save your time or don’t want to be stand in the que for ration?
Table of Contents
Delhi government door to door step scheme is for the citizens who can avail the service of government and make government efficient, Delhi government came with the policy of doorstep delivery where it would the service oriented administration. Access government services is nothing but not less than a challenge for the citizen across the India , the long ques at the government office with no adequate ration distribution and without proper functioning in regards to the service delivery after spending more than some hours is a big issue and in order to prevent from such situation Delhi doorstep delivery service is here to help you out from all the issues. If we discuss about the present situation then we are very much well aware that how 50% respondents visit office and 30% rely on intermediary to avail public service. In order to make the administration more responsible and accountable and deal with the present day challenge, the government of Delhi came with the idea of doorstep delivery of public service. The project was launched in three phase of 30 service in 2018.
Highlights of Delhi Doorstep Delivery Service
- List of Services Government services at your door
- Introduced By State Government of Delhi
- Beneficiaries All the people of Delhi
- Benefits to provide all necessary services at the doorsteps of the people
- Total Services There are about 100 services available through the Delhi Doorstep Delivery Service Scheme.
- Covered Department 14
- Helpline Number 1076
- In public administration world this kind of public service orientation administration emerge as the new dimension.
- Service oriented
- Which make the government work easier and also become suitable for the citizen as well.
What is the process to Avail the doorstep service ?
- Visit the official website: Go to the official website of Delhi Government’s Doorstep Services or the designated portal where the services are offered.
- Register or login: If you are a new user, you may need to create an account by registering with your personal details. If you are an existing user, log in using your credentials.
- Select the service: Browse through the list of available services and select the specific service you want to avail through doorstep delivery. Make sure to review the eligibility criteria and required documents for that particular service.
- Fill in the application form: Provide the necessary details in the application form. This may include personal information, address, contact details, and any other specific information required for the chosen service.
- Choose the appointment date and time: Select a suitable date and time slot for the doorstep service visit by the Mobile Sahayak. The available dates and time slots may vary depending on the service and availability.
- Make payment (if applicable): If there is a fee associated with the service, make the payment online through the provided payment gateway. Ensure that you complete the payment process as required.
- Submit the application: After filling in all the required details and completing the payment (if applicable), submit the application online.
- Await Mobile Sahayak visit: Once your application is successfully submitted, a Mobile Sahayak will be assigned to process your request. The Mobile Sahayak will visit your doorstep at the scheduled date and time to collect any necessary documents and complete the service delivery process.
Key features of door step delivery
Delhi delivery currently used in 100 services across the 13 department which included transport department service like renewal of driving license revenue Department service like cast certificate and women and child development department service etc. 200 additional service has been added by 2022 to 2023 to make the government administration most effective. In order to avail the 100 services citizens are required to Book stall for the home visit by dialing 1076 which redirect dam to centralize school centre a mobile Sahara is appointed to service the request where the citizens can also book appointment as per their convenience the mobiles will visit this citizen as per the schedule appointed by the citizen themselves and collect and upload all the required document at the modest face of Rs 50 only where I can order to keep the check on application citizen can also check the status of the service request which wouldn’t show the accountability of government where as the centralized call center also having the complain box two insurance of the citizen you can see and you can also follow such simpler the government service.
Impact of delivery scheme
If you talk about the impact then the project has received more than 2 million call and also the service which door step scheme has been provided is closed to the 430000 services request with approximately 360000 beneficiaries since the inception of the project in 2019 this project is basically serving 10000 citizen per month at present time. this scheme will ensure the good governance and transparency while providing service in a qualitative manner,
Benefits
- Wide Range of Services: The scheme covers a wide range of services, including issuing of various certificates like marriage certificates, birth certificates, and caste certificates, as well as services related to water connection, electricity, driving license, vehicle registration, and more.
- Convenience and Time-saving: The doorstep services eliminate the need for individuals to spend time and effort in visiting government offices, standing in queues, and dealing with paperwork. Citizens can conveniently request and avail services from the comfort of their homes.
- Efficient and Transparent Process: The scheme is designed to streamline service delivery and ensure transparency. The entire process, from request submission to service delivery, is closely monitored and managed to provide a hassle-free experience for citizens.
- Dedicated Mobile Sahayak (Assistant): Each service request is assigned to a dedicated Mobile Sahayak, who visits the applicant’s doorstep to collect relevant documents, process the request, and facilitate the completion of the service. The Mobile Sahayak acts as a single point of contact for the applicant throughout the service delivery process.
- Online Payment Facility: The scheme also offers an online payment facility, enabling citizens to make payments for the services availed. This feature further adds to the convenience and ease of the process.
along with the e-governance principle as it’s core where it highlighted as SMART principle of good governance which ensure the simple , moral , accountable, responsive and transparent governance.
FAQ
Q- What is Delhi Object 1076?
A- Delhi Government door to door delivery service Delhi residents can call 1076 to request door-to-door services, which are available from 8am to 10pm. The helpline to facilitate service delivery is staffed 24 hours a day.
Q- Who is Eligible to Use Delhi Government Home Delivery Services 1076?
A- Anyone living in Delhi can use Delhi Government 1076 home delivery services.
Q- How can I use 1076 Delhi government home delivery services?
A- To use 1076 Delhi Government home delivery service, call toll free number 1076 and place your order.
Q- What is the delivery time via 1076 Delhi Government Doorstep Delivery Services?
A- Door to door delivery service by 8 AM to 10PM.
Q- Are there any additional charges for using 1076 Delhi government home delivery services?
A- No, there are no additional charges for using 1076 Delhi government doorstep delivery service. However, you must pay for the ordered goods or services.
Q- How can I track my order placed through 1076 Delhi Government Doorstep Delivery Services?
A- You can track your order by calling the customer service number provided to you when you place your order.
Q- Can I cancel an order placed through 1076 Delhi Government Doorstep Delivery Services?
A- Yes, you can cancel your order by calling the customer service number that you provided when you placed your order.
